Retail Growth Strategist

CROSSMARK; Charlotte (NC); On-site; USD 80,000 - 92,000; Full time

Job summary

Crossmark Inc. is seeking a Customer Business Manager II to act as the retailer expert for Food Lion and drive growth faster than the category. The role focuses on building client satisfaction, developing business plans, and owning execution strategies for assigned retailers.

You will leverage retailer knowledge, insights, and strong selling execution to grow across brands. Candidates should have 5+ years in sales, a bachelor’s degree or equivalent experience, and solid proficiency with

Qualifications

• Bachelor’s degree preferred, or a minimum of 3+ years in the CPG industry.
• 5+ years of sales experience.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint), including intermediate Excel skills (e.g., PivotTables).
• Strong communication skills (listening, presentation, written, and verbal).
• Insights-based, consultative selling and negotiation skills.

Responsibilities

• Develop and maintain strong relationships with clients and customers within an assigned geographic region.
• Present targeted, strategic client plans that build effective brand promotion strategies.
• Execute strategic plans for all client brands with retailers in the defined geography.
• Maintain proactive communication with the Client Team to provide status updates and address needs tied to the business plan.
• Communicate customer changes and insights across CROSSMARK roles to reinforce the customer expert role.

Skills

Sales experience

Communication skills

Negotiation skills

Category management

Education

Bachelor’s degree preferred

3+ years CPG experience

Tools

Microsoft Office

PivotTables

Excel

Job description

Crossmark Inc. is seeking a Customer Business Manager II to act as the retailer expert for Food Lion and drive growth faster than the category. The role focuses on building client satisfaction, developing business plans, and owning execution strategies for assigned retailers.

You will leverage retailer knowledge, insights, and strong selling execution to grow across brands. Candidates should have 5+ years in sales, a bachelor’s degree or equivalent experience, and solid proficiency with