Retail GM: Lead Team & Elevate Guest Experience

Vuori, Inc; Lahaina (HI); On-site; USD 76,000 - 96,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori, Inc. is hiring a Retail General Manager in Lahaina, Hawaii to lead the store's sales team, model Vuori's brand values, and ensure an exceptional customer experience. You will train staff, manage inventory, and drive sales through product knowledge and a positive, energetic leadership style.

The role emphasizes owning the sales floor, maintaining visual standards, and building lasting customer relationships while guiding daily operations and store profitability.

Qualifications

• Availability for mornings/evenings, 8‑hour shifts, 5 days/week, at least 1 weekend day.
• Must be a leader in punctuality and attendance, adhering to scheduled shifts.
• Ability to develop relationships with customers and colleagues.
• A customer service expert, creates experiences and develops relationships with customers.
• Ability to prioritize multiple tasks in a fast‑paced environment.
• Strong organizational skills and follow through.
• Excellent communication and interpersonal skills.

Responsibilities

• Create an unforgettable customer experience.
• Own the sales floor and lead the team to prioritize the customer experience.
• Prepare fitting rooms, assist sizing, and provide feedback on merchandise.
• Forge lasting relationships with customers via followups and events.
• Lead inventory and shipments in collaboration with regional leadership.

Skills

Leadership

Customer service

Communication

Relationship building

Time management

Team motivation

Organizational skills

Job description

Vuori, Inc. is hiring a Retail General Manager in Lahaina, Hawaii to lead the store's sales team, model Vuori's brand values, and ensure an exceptional customer experience. You will train staff, manage inventory, and drive sales through product knowledge and a positive, energetic leadership style.

The role emphasizes owning the sales floor, maintaining visual standards, and building lasting customer relationships while guiding daily operations and store profitability.