Retail GM & Guest Experience Leader

Victra - Verizon Authorized Retailer; Tiffin (OH); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Paid Training

Health Insurance

Dental Insurance

Vision Insurance

Maternity Leave

401K Match

Tuition Reimbursement

Verizon Service Discount

Disaster Relief

Referral Bonus

Employee Resource Groups

Contests

Career Advancement

Job summary

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager to drive guest experience and exceed sales targets while maintaining operational excellence. You will coach your team, mentor your Assistant General Manager, and lead day-to-day store activities.

Paid training and leadership calls are part of the role. Join to accelerate business growth and develop a high-performing team in a fast-paced environment, with opportunities for career advancement and a

Qualifications

• 1–3 years retail sales experience.
• 2 years in a leadership/supervisory role.
• Experience in a commissions-based sales environment.
• Proven track record of achieving sales goals.

Responsibilities

• Build, develop, and mentor your sales team.
• Coach and apply the sales process with Every Guest Every Time.
• Attract and retain top talent.
• Act as brand advocate for Victra.
• Provide ongoing training and sales support to exceed metrics.
• Develop and implement sales tools and initiatives.
• Oversee budgeting, forecasting, and sales reporting.
• Own store success and labor management.

Skills

Sales leadership

Team coaching

Customer service

Communication

Goal setting

Education

High school diploma or GED

Tools

POS system

Job description

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager to drive guest experience and exceed sales targets while maintaining operational excellence. You will coach your team, mentor your Assistant General Manager, and lead day-to-day store activities.

Paid training and leadership calls are part of the role. Join to accelerate business growth and develop a high-performing team in a fast-paced environment, with opportunities for career advancement and a