Retail GM: Lead Teams & Elevate Guest Experience

Victra - Verizon Authorized Retailer; Henderson (TX); On-site; USD 45,847,000 - 71,635,000; Full time

Benefits offered by this job

Paid Training

Health Insurance

Dental Insurance

Vision Insurance

401K Match

Tuition Reimbursement

Discounted Verizon Service

Career Advancement Opportunities

Job summary

Victra - Verizon Authorized Retailer is seeking a General Manager to lead store operations and drive guest satisfaction. You will coach and develop your team, exceed sales targets, and implement the company vision through daily leadership of the store staff.

You will mentor the Assistant General Manager, attend trainings, and participate in weekly leadership calls. The role emphasizes accountability, performance metrics, and delivering a complete solution to customers in a fast-paced retail

Qualifications

• 1-3 years of experience in a retail sales environment
• 2 years in a leadership/supervisory role
• Management experience in a commissions-based sales environment
• High school diploma or GED
• Legally authorized to work in the United States

Responsibilities

• Building, developing, and mentoring your sales team.
• Working through teams to teach, coach and follow our sales process with Every Guest Every Time
• Attracting and retaining top caliber employees
• Providing ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives
• Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store
• Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully
• Developing and implementing sales tools and initiatives
• Maintaining the performance of your store by running retail inventory compliance
• Engaging in business operations including budgeting, forecasting, analyzing and providing sales reports
• Thinking of innovative ways to drive traffic in stores and capitalizing on existing customer base
• Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions
• Owning all guest escalations and providing a timely resolution
• Clearly communicating company objectives and priorities to team members and providing timely follow up
• Staying up to date with new sales promotions and ensuring they are providing our guests with a complete solution to meet their current and future needs

Job description

Victra - Verizon Authorized Retailer is seeking a General Manager to lead store operations and drive guest satisfaction. You will coach and develop your team, exceed sales targets, and implement the company vision through daily leadership of the store staff.

You will mentor the Assistant General Manager, attend trainings, and participate in weekly leadership calls. The role emphasizes accountability, performance metrics, and delivering a complete solution to customers in a fast-paced retail