Retail General Merchandise Lead — Lead, Coach & Elevate

Meijer; Louisville (KY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a team member to support daily store operations and deliver exceptional customer service. You will engage customers at the checkout, communicate tasks to peers, and coach teammates to meet service and sales goals.

The role includes training new staff and assisting with scheduling to optimize engagement and store profitability. Ideal candidates bring strong communication, a customer-first mindset, and the ability to work physically with products.

Qualifications

• Passion for customer service and total engagement with customers and teammates.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.
• Creative thinking and problem-solving abilities.
• Ability to influence others and build rapport with customers to drive repeat business.

Responsibilities

• Engage peers to provide the best possible shopping experience and checkout flow.
• Communicate with team members and assign daily tasks.
• Mentor and coach team members to exceed service and sales goals.
• Assist onboarding and cross-training of new teammates.
• Support department scheduling to boost engagement, service, and profitability.
• Ensure product freshness, rotation, and dating compliance.

Skills

Customer service

Communication

Retail experience

Creative thinking

Influence others

Rapport building

Physical ability

Team leadership

Diversity & inclusion

Job description

Meijer is seeking a team member to support daily store operations and deliver exceptional customer service. You will engage customers at the checkout, communicate tasks to peers, and coach teammates to meet service and sales goals.

The role includes training new staff and assisting with scheduling to optimize engagement and store profitability. Ideal candidates bring strong communication, a customer-first mindset, and the ability to work physically with products.