Retail General Manager: Lead Sales & Team Excellence

Books A Million; Manhattan (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Books-A-Million in Manhattan, KS seeks a General Manager to lead store operations, maximize sales, and deliver outstanding customer service as part of the management team. You will oversee scheduling, training, budget adherence, security, and staff development, while building community relations and ensuring policy compliance.

This full-time role requires open availability, decisive leadership, and a focus on merchandising and operational excellence to drive performance year-round.

Qualifications

• 21 years of age or older.
• High school diploma or equivalent; college degree in business preferred.
• Ability to supervise a large number of associates.
• Successful completion of all required background screenings.
• Demonstrated mature and conscientious behavior.
• Strong decision-making, communication, and merchandising skills.

Responsibilities

• Lead store operations to maximize sales and customer service.
• Provide leadership and develop store management team.
• Ensure security, budgeting, and adherence to company policies.
• Recruit, train, and develop store staff.
• Schedule staffing to cover business needs.
• Maintain community relations and partnerships.
• Handle bank deposits and change orders.

Skills

Interpersonal Skills

Team Management and Development

Action Orientation

Strong verbal and writtencommunication

Education

High school diploma or equivalent

College degree in business-related field preferred

Job description

Books-A-Million in Manhattan, KS seeks a General Manager to lead store operations, maximize sales, and deliver outstanding customer service as part of the management team. You will oversee scheduling, training, budget adherence, security, and staff development, while building community relations and ensuring policy compliance.

This full-time role requires open availability, decisive leadership, and a focus on merchandising and operational excellence to drive performance year-round.