Retail General Manager — Lead, Grow & Exceed Store Goals

Victra; Highland (CA); On-site; USD 48,000 - 95,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Frequent Contests

Real career pathing — Victra has won…

Job summary

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager in California to shape guest experience, coach the team and drive sales while maintaining store operations.

You will own hiring, develop talent, and lead with our customer-first approach Every Guest, Every Time. Paid training provided; leadership opportunity to grow with Victra.

Join a fast-paced environment with incentives and continuity through strategic planning and store metrics.

Qualifications

• 1-3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
• Management experience in a commissions-based sales environment
• Proven track record of achieving challenging team and individual sales goals
• Balanced multiple opposing priorities in a multifaceted environment
• Set goals, evaluated performance, and developed a high performing team
• Basic interview skills and enhanced staffing knowledge
• High school diploma or GED
• One or more years of customer service, preferably in a retail or sales environment
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Own the hiring process for your store: interview, select, and bring in the best talent — a General Manager's most important decision is who joins the team, not just how you develop them once they're there
• Build, develop, and mentor your sales team
• Work through your team to teach, coach, and reinforce our sales process with Every Guest, Every Time
• Provide ongoing sales training and support to help your team exceed sales, retention, quality, and service objectives
• Own store success and take ownership for store employees' work-related needs, staffing and scheduling, labor controls, marketing, and loss prevention
• Keep score daily — review your store's key sales and operational metrics every day, not just at month-end, and adjust before small gaps become missed targets

Skills

Leadership

Sales

Team management

Coaching

Hiring

Communication

Tools

CRM software

Job description

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager in California to shape guest experience, coach the team and drive sales while maintaining store operations.

You will own hiring, develop talent, and lead with our customer-first approach Every Guest, Every Time. Paid training provided; leadership opportunity to grow with Victra.

Join a fast-paced environment with incentives and continuity through strategic planning and store metrics.