Retail General Manager: Lead Sales & Team Growth

Victra; Naples (FL); On-site; USD 82,656,000 - 123,984,000; Full time

Benefits offered by this job

Paid Training

Health Insurance

Dental Insurance

Vision Insurance

Maternity Leave

401K Match

Tuition Reimbursement

Verizon Discount

Disaster Relief

Referral Bonus

Contests

Career Growth

Job summary

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager to shape the guest experience, coach a sales team, and drive sales targets with operational excellence.

You will recruit, develop, and retain talent, manage scheduling and labor, and lead initiatives that deliver Every Guest, Every Time while acting as a brand advocate for Victra across your store and district.

Qualifications

• 1–3 years of experience in a retail sales environment.
• 2 years in a leadership/supervisory role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Balanced multiple priorities in a multifaceted environment.
• Set goals, evaluated performance, and developed a high performing team.
• Basic interview skills and enhanced staffing knowledge.
• High school diploma or GED.
• One or more years of customer service, preferably in retail or sales.
• Willingness to work evenings, weekends, holidays, November through December, and/or peak vacation periods.
• At least 18 years of age.
• Legally authorized to work in the United States.

Responsibilities

• Own the hiring process for your store: interview, select, and bring in the best talent — a General Manager's most important decision is who joins the team, not just how you develop them once they're there.
• Build, develop, and mentor your sales team.
• Work through your team to teach, coach, and reinforce our sales process with Every Guest, Every Time.
• Provide ongoing sales training and support to help your team exceed sales, retention, quality, and service objectives.
• Own the store's numbers and ensure monthly targets are met.
• Set the bar for the standard Victra Greet in your store and hold your team accountable.
• Own guest escalations and provide timely resolutions.

Skills

Retail sales

Leadership

Staff development

Sales goals

Time management

Customer service

Interviewing

Compliance

Education

High school diploma or GED

Tools

Commission-based sales

Job description

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager to shape the guest experience, coach a sales team, and drive sales targets with operational excellence.

You will recruit, develop, and retain talent, manage scheduling and labor, and lead initiatives that deliver Every Guest, Every Time while acting as a brand advocate for Victra across your store and district.