Retail General Manager in Training — Lead & Elevate Store Ops

MERS Goodwill; Northern (KY); Hybrid; USD 43,000 - 59,000; Full time

Benefits offered by this job

Medical benefits

Dental and Vision

Life and AD&D

403(B) Retirement

401(A) Retirement

PTO accrual 15 days

Paid holidays

Flexible schedules

Monthly bonus up to $500

Job summary

MERS Goodwill in Kentucky is seeking a General Manager in Training to join our Retail Management team. You will oversee store operations, budgets, and staff while upholding our mission of Changing Lives Through the Power of Work.

This role requires a High School Diploma or GED, 3 years of management experience in retail or logistics, and a valid MO or IL driver’s license. We offer a $24.50 hourly rate, plus monthly bonus up to $500 and comprehensive benefits.

Qualifications

• High School Diploma/GED required; bachelor’s degree preferred.
• Three years of Retail, Warehouse, or Logistics management experience.
• A Valid MO or IL state driver’s license and insurance are required.
• Excellent interpersonal and communication skills include customer service, conflict resolution, and teamwork.
• Leadership skills include quality decision-making, goal-setting, and problem-solving, with the ability to motivate and lead employees and hold them accountable.
• Comfortable with workplace technology like registers, scheduling, and inventory management software.

Responsibilities

• Oversee store operations, resources, and budgets to meet/exceed goals.
• Model values to foster safety, ethics, and quality within the store.
• Supervise, direct, and train staff; ensure core functions are performed.
• Provide superior customer service to retain donors, shoppers, and staff; de-escalate issues.
• Coach employees on performance; discipline up to termination.
• Assign daily duties to achieve operational tasks.
• Identify employees for advancement based on performance.
• Safeguard property and info; report theft or misconduct.
• Ensure compliance with agency policies and values.
• Utilize staffing methods to keep store appropriately staffed; approve payroll.
• Eliminate waste through process improvements.
• Maintain professional appearance per dress code.
• Complete Leadership Development Cohort Program.
• Other duties as assigned.
• Monthly Bonus up to $500.
• Medical benefits for full-time employees; dental/vision benefits; life and AD&D.
• 403(B) Retirement on date of hire; employer match after one year; 401(A) on hire.
• PTO accrual up to 15 days; paid holidays; flexible schedules.

Skills

Leadership

Customer service

Communication

Teamwork

Conflict resolution

Scheduling software

Inventory management

Professionalism

Education

High School Diploma/GED

Bachelor's degree preferred

Job description

MERS Goodwill in Kentucky is seeking a General Manager in Training to join our Retail Management team. You will oversee store operations, budgets, and staff while upholding our mission of Changing Lives Through the Power of Work.

This role requires a High School Diploma or GED, 3 years of management experience in retail or logistics, and a valid MO or IL driver’s license. We offer a $24.50 hourly rate, plus monthly bonus up to $500 and comprehensive benefits.