Retail General Manager: Growth & Customer Experience

Stores; Waco (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Benefits package

Incentive program

Job summary

Office Depot Office Max in Texas is seeking a General Manager to drive top-line sales and service performance across Sales, Services, and Operations while creating a customer-first culture. You will own coaching, hiring, training, and succession planning to build a high-performing team.

You will lead merchandising, store standards, and safety, resolving associates and customer relations issues and partnering with business teams to achieve goals.

Qualifications

• HSD or equivalent required; bachelor’s degree preferred.
• 2–4 years of management experience or equivalent development program.
• Strong business acumen and sound judgment with people-management abilities.
• Demonstrated leadership to coach and influence at all levels.
• Excellent verbal and written communication skills.
• Strong planning, prioritization, and execution skills in a fast-changing environment.
• Proficient with computers, job-related technology, and POS systems.

Responsibilities

• Grow total sales and services within the location.
• Develop store strategies to achieve sales results and profitability.
• Own associate training, development, and succession planning.
• Lead merchandising, operations, and execution of store standards.
• Resolve associate and customer relations concerns; partner with business peers.
• Engage with local SMBs and host in-store events to build loyalty.

Skills

Leadership abilities

People management

Communication skills

Business acumen

Planning and execution

Team motivation

Independent and team work

Education

High school diploma or equivalent

Bachelor’s degree in Business, Marketing, Retail Management, or related field

Tools

POS systems

Computers/enterprise software

Job description

Office Depot Office Max in Texas is seeking a General Manager to drive top-line sales and service performance across Sales, Services, and Operations while creating a customer-first culture. You will own coaching, hiring, training, and succession planning to build a high-performing team.

You will lead merchandising, store standards, and safety, resolving associates and customer relations issues and partnering with business teams to achieve goals.