Retail Frontline Leader & Training Coach

Winners Merchants International, L.P.; Cottonwood Heights (UT); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Dental/Vision

Job summary

TJX Companies' Sierra Store in Cottonwood Heights, UT is hiring for a frontline supervisor role. You will lead associates, promote a highly-satisfied customer experience, mentor staff, and ensure accurate register operations while maintaining policy compliance.

Flexibile schedule including evenings and weekends; starting pay of USD 14.50–15.00 per hour with benefits; retail supervisory experience preferred; join a Fortune 100 company offering growth, training, and a supportive team environment.

Qualifications

• High School graduate or equivalent degree preferred.
• Available to work flexible schedule including evenings and weekends.
• Able to work as a team member.
• Excellent interpersonal skills.
• Exceptional customer service skills.
• Able to lift heavy merchandise with/without reasonable accommodations.
• Able to train and provide direction to others.
• Able to run a register/handle money.
• Must be able to handle confidential information with discretion.
• Experience as a coordinator or previous retail/supervisory experience preferred.

Responsibilities

• Promotes a “Highly Satisfied” customer experience.
• Drives customer loyalty through programs and initiatives.
• Addresses customer concerns and issues promptly.
• Updates Associates on current customer experience feedback, goals, and company initiatives.
• Trains and mentors all Associates on Policies and Procedures.
• Provides recognition and constructive feedback on cashier performance.
• Maintains and monitors cash controls including change fund.
• Adheres to all labor laws and meal and break period policies.
• Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor.
• Maintains cleanliness, recovery, and organizational standards throughout the frontline.

Skills

Interpersonal skills

Customer service

Team player

Training ability

Cash handling

Lift heavy items

Education

High School diploma or equivalent

Job description

TJX Companies' Sierra Store in Cottonwood Heights, UT is hiring for a frontline supervisor role. You will lead associates, promote a highly-satisfied customer experience, mentor staff, and ensure accurate register operations while maintaining policy compliance.

Flexibile schedule including evenings and weekends; starting pay of USD 14.50–15.00 per hour with benefits; retail supervisory experience preferred; join a Fortune 100 company offering growth, training, and a supportive team environment.