Retail Frontline Experience Lead

The TJX Companies, Inc.; Coralville (IA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. in Coralville, IA is hiring for a frontline role focused on delivering a highly-satisfied customer experience across store operations.

You will train Associates, supervise register transactions, maintain cash controls, and ensure coverage on the sales floor while upholding company policies and safety standards. Successful candidates will have strong interpersonal skills, a team-oriented mindset, and the ability to handle money and confidential information.

Qualifications

• High School graduate or equivalent preferred.
• Able to work a flexible schedule including evenings and weekends.
• Able to train and provide direction to others.
• Able to run a register/handle money.
• Must be able to handle confidential information with discretion.

Responsibilities

• Leads the frontline to promote a highly-satisfied customer experience and loyalty.
• Develops high-performing teams through training and mentoring of Associates on frontline execution of all register transactions.
• Promotes a culture where everyone feels welcomed, valued, and engaged.
• Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor.
• Maintains cash controls including change fund and adheres to labor laws and policies.

Skills

Customer service

Teamwork

Cash handling

Training others

Interpersonal skills

Education

High School diploma or equivalent

Job description

The TJX Companies, Inc. in Coralville, IA is hiring for a frontline role focused on delivering a highly-satisfied customer experience across store operations.

You will train Associates, supervise register transactions, maintain cash controls, and ensure coverage on the sales floor while upholding company policies and safety standards. Successful candidates will have strong interpersonal skills, a team-oriented mindset, and the ability to handle money and confidential information.