Retail Customer Experience Associate — Flexible Schedule

The TJX Companies, Inc.; Coralville (IA); Sur place; USD 18 000 - 19 000; Plein temps

Avantages offerts par ce poste

Associate discount

401(k) Associate contributions

401(k) match

medical/dental/vision

life insurance

paid holidays/vacation/sick

scholarship program

adoption assistance

Résumé du poste

TJ Maxx in Coralville is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, follow store procedures, maintain a clean sales floor, and support merchandising and loss-prevention standards.

This role trains across store areas as needed, promotes credit and loyalty programs, collaborates with peers, and contributes to a positive, inclusive store culture while complying with labor laws and safety guidelines.

Responsabilités

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Description du poste

TJ Maxx in Coralville is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, follow store procedures, maintain a clean sales floor, and support merchandising and loss-prevention standards.

This role trains across store areas as needed, promotes credit and loyalty programs, collaborates with peers, and contributes to a positive, inclusive store culture while complying with labor laws and safety guidelines.