Retail Front-End Team Lead – Customer Experience

The TJX Companies, Inc.; North Olmsted (OH); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health/Dental/Vision benefits

Life insurance

Job summary

The TJX Companies, Inc. is seeking a Front-End Supervisor at our North Olmsted, OH location. You will lead a team of associates at the front of the store, ensuring a positive customer experience and promoting loyalty programs.

You will train staff and coordinate POS coverage while maintaining store standards. Ideal candidates bring at least 1 year of retail and 6 months of leadership experience, strong communication, and the ability to multi-task in a fast-paced environment, including nights and

Qualifications

• 1 year retail and 6 months of leadership experience.
• Strong communication and organizational skills.
• Able to multi-task and work nights/weekends.

Responsibilities

• Oversees a team of associates at front of store, ensuring prompt, courteous customer service and loyalty program promotions.
• Trains and mentors front-end associates on store standards and customer experience.
• Assigns registers, coordinates breaks, and ensures POS coverage.

Skills

Team leadership

Customer service

Retail merchandising

Communication skills

Training others

Job description

The TJX Companies, Inc. is seeking a Front-End Supervisor at our North Olmsted, OH location. You will lead a team of associates at the front of the store, ensuring a positive customer experience and promoting loyalty programs.

You will train staff and coordinate POS coverage while maintaining store standards. Ideal candidates bring at least 1 year of retail and 6 months of leadership experience, strong communication, and the ability to multi-task in a fast-paced environment, including nights and