Retail Front End Team Lead - Customer Experience

The TJX Companies, Inc.; Danville (KY); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Health Savings Account (HSA)

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Credit union

Referral bonuses

Job summary

The TJ Maxx location in Danville, KY seeks a Front End Leader to drive outstanding customer experiences and loyalty program participation. You will oversee Associates, manage registers, and coordinate breaks while modeling integrity and teamwork.

You will train staff, respond to customer needs, and ensure tasks align with store goals, policies, and safety standards, supporting a positive, efficient retail environment.

Qualifications

• 1 year of retail experience with at least 6 months in a leadership role.
• Strong merchandising knowledge and skills.
• Excellent communication and organizational abilities with attention to detail.
• Able to train others and lead a team.
• Flexible schedule including nights and weekends.

Responsibilities

• Promotes an excellent customer experience and loyalty programs.
• Oversees front-of-store Associates to ensure prompt service.
• Assigns registers and coordinates breaks for Associates.
• Addresses customer concerns promptly and maintains store cleanliness.
• Ensures compliance with labor laws and store policies.
• Trains and mentors Associates on front end principles.

Skills

Merchandising

Multi-tasking

Communication

Organization

Team player

Training others

Job description

The TJ Maxx location in Danville, KY seeks a Front End Leader to drive outstanding customer experiences and loyalty program participation. You will oversee Associates, manage registers, and coordinate breaks while modeling integrity and teamwork.

You will train staff, respond to customer needs, and ensure tasks align with store goals, policies, and safety standards, supporting a positive, efficient retail environment.