Retail Front End Supervisor: Lead, Train & Grow Team

Burlington; Peabody (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington Stores is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor in Peabody, MA. You will lead front-end operations, supervise associates, and drive sales while upholding safety and service standards.

Join a team focused on growth, competitive pay, and flexible hours. The role requires a valid full-time schedule including nights and weekends, with opportunities for development within a growing retail brand.

Qualifications

• At least 1 year of supervisory experience in a big-box/off-price or specialty environment.
• Strong interpersonal skills with a positive, engaging attitude.
• Ability to work full-time including nights, weekends and holidays as required.
• Ability to move/lift up to 40 lbs and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training, coaching and development of direct reports.
• Promote safety for customers and teammates per company guidelines.
• Foster a diverse culture based on teamwork and collaboration.
• Resolve issues promptly and supervise front-end operations to deliver exceptional service.
• Support Asset Protection strategies to minimize shrink.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Lead community relations initiatives through company programs.
• Coordinate meal/break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Availability for nights weekends

Job description

Burlington Stores is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor in Peabody, MA. You will lead front-end operations, supervise associates, and drive sales while upholding safety and service standards.

Join a team focused on growth, competitive pay, and flexible hours. The role requires a valid full-time schedule including nights and weekends, with opportunities for development within a growing retail brand.