Full-Time Front End Supervisor: Retail Leadership

Burlington Stores, Inc.; Peabody (MA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington is hiring for a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join our store leadership team in Peabody, MA. You’ll work with Store Management on Merchandising, Customer Service, Operations, and Human Resources to drive results and build strong teams.

As a frontline leader, you’ll supervise associates, train staff, and ensure friendly, professional service while adhering to safety and asset-protection standards.

Qualifications

• At least 1 year of supervisory experience in an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and to stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure exceptional customer service.
• Reinforce Asset Protection strategies to reduce shrink.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Support Community Relations programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Schedule flexibility

Physical stamina

Job description

Burlington is hiring for a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join our store leadership team in Peabody, MA. You’ll work with Store Management on Merchandising, Customer Service, Operations, and Human Resources to drive results and build strong teams.

As a frontline leader, you’ll supervise associates, train staff, and ensure friendly, professional service while adhering to safety and asset-protection standards.