Front End Supervisor — Growth & Flexible Hours

Burlington Stores, Inc.; Plymouth (MA); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington Stores in Plymouth, MA is seeking a Full-Time Customer Service Supervisor to join our store leadership team. You will supervise front-end operations, train and coach associates, and drive sales while upholding safety, service, and a culture of teamwork.

We offer growth opportunities, competitive pay, flexible hours, and an associate discount. The role requires a positive leader who can work nights, weekends, and holidays as needed.

Qualifications

• At least 1 year of supervisory experience in retail
• Strong interpersonal and engaging attitude
• Ability to work a full-time schedule including nights, weekends and holidays
• Ability to move/lift up to 40 lbs and stand for extended periods

Responsibilities

• Supervise all store functions and associates as Manager on Duty
• Coach and develop direct reports to maximize sales
• Promote safety and adhere to company guidelines
• Foster a diverse culture based on teamwork and collaboration
• Resolve customer issues, ensuring outstanding service
• Support Asset Protection strategies to reduce loss
• Assist in recruiting and onboarding new associates
• Participate in weekly workload planning meetings
• Engage in community relations through company programs
• Coordinate meal/break schedules and monitor adherence

Skills

Leadership

Customer service

Interpersonal skills

Teamwork

Job description

Burlington Stores in Plymouth, MA is seeking a Full-Time Customer Service Supervisor to join our store leadership team. You will supervise front-end operations, train and coach associates, and drive sales while upholding safety, service, and a culture of teamwork.

We offer growth opportunities, competitive pay, flexible hours, and an associate discount. The role requires a positive leader who can work nights, weekends, and holidays as needed.