Front End Supervisor: Grow, Flexible Hours, Discount

Burlington Stores, Inc.; Kingsport (TN); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Growth opportunities

Flexible hours

401(k) plan

Medical, dental, and vision coverage

Paid time off

Job summary

Burlington Stores, Inc. is seeking a Full-time Customer Service Supervisor or Selling Floor Supervisor to oversee store operations and drive sales. This role emphasizes training, coaching, and delivering exceptional customer service in a fast-paced retail environment.

Base Pay provides competitive compensation with opportunities to lead a diverse team, schedule flexibility, and strong growth within the organization. Must be able to work evenings, weekends, and holidays as required.

Qualifications

• Minimum 1 year supervisory experience in off-price/big box or specialty retail.
• Strong interpersonal and engaging communication skills.
• Ability to work a full-time schedule including nights, weekends, and holidays.
• Ability to move/lift merchandise weighing 40 lbs or more.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Train, develop, and coach direct reports to maximize sales.
• Promote safety and adhere to company guidelines for customers and staff.
• Foster a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure exceptional service.
• Support Asset Protection initiatives to minimize shrink.
• Participate in recruiting, interviewing, and onboarding new associates.
• Attend weekly workload planning meetings and drive community relations programs.

Skills

Supervisory experience

Customer service excellence

Interpersonal skills

Team leadership

Job description

Burlington Stores, Inc. is seeking a Full-time Customer Service Supervisor or Selling Floor Supervisor to oversee store operations and drive sales. This role emphasizes training, coaching, and delivering exceptional customer service in a fast-paced retail environment.

Base Pay provides competitive compensation with opportunities to lead a diverse team, schedule flexibility, and strong growth within the organization. Must be able to work evenings, weekends, and holidays as required.