Retail Front End Supervisor: Lead & Grow

Burlington; Lawrenceville (GA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington is hiring a Full-Time Customer Service Supervisor to join our store leadership team. You will supervise store operations, coach associates, and drive customer service excellence on the front-end.

Join a growth-oriented, inclusive culture with competitive pay, flexible hours, benefits including medical/dental/vision, 401(k), and a generous associate discount. You’ll lead with integrity and build strong partnerships with store management.

Qualifications

• At least 1 year of supervisory experience in a retail or similar environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays.

Responsibilities

• Supervise all store functions and associates while acting as Manager on Duty.
• Maximize sales through training, development, and coaching of direct reports.
• Promote safety for customers and associates by following company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure friendly, professional service.
• Support Asset Protection strategies to reduce shortages.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive Community Relations through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Positive attitude

Job description

Burlington is hiring a Full-Time Customer Service Supervisor to join our store leadership team. You will supervise store operations, coach associates, and drive customer service excellence on the front-end.

Join a growth-oriented, inclusive culture with competitive pay, flexible hours, benefits including medical/dental/vision, 401(k), and a generous associate discount. You’ll lead with integrity and build strong partnerships with store management.