Front End Supervisor: Lead Customer Service & Operations

Burlington; Brandon (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

Associate Discount

Medical, Dental, Vision Coverage

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington is seeking a Full-Time Retail Supervisor to lead front-end and store operations alongside Store Management. You will coach teams, drive sales, and ensure exceptional customer service while maintaining safety and policy compliance.

This role offers growth opportunities, competitive pay, flexible hours, and a comprehensive benefits package, including medical, dental, vision, and 401(k). Experience in supervisory roles within retail is preferred.

Qualifications

• Experience supervising retail associates or teams.
• Ability to coach and develop direct reports.
• Strong verbal and written communication skills.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training, coaching, and monitoring performance.
• Ensure safety and adherence to company guidelines for customers and staff.
• Recruit, interview, and onboard new associates; schedule planning weekly.
• Support asset protection programs and community relations initiatives.

Skills

Leadership

Interpersonal skills

Communication

Customer service orientation

Team building

Job description

Burlington is seeking a Full-Time Retail Supervisor to lead front-end and store operations alongside Store Management. You will coach teams, drive sales, and ensure exceptional customer service while maintaining safety and policy compliance.

This role offers growth opportunities, competitive pay, flexible hours, and a comprehensive benefits package, including medical, dental, vision, and 401(k). Experience in supervisory roles within retail is preferred.