Retail Front End Supervisor — Lead, Coach & Drive Results

Burlington Stores; Reading (Berks County); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

Associate Discount 15-30%

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington Stores in Reading, PA is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join the front-end leadership team. You will oversee store operations, coach associates, and drive sales while ensuring outstanding customer service.

This role emphasizes teamwork, safety adherence, and the ability to manage weekly workload and scheduling. Competitive pay, benefits, and discount are part of the environment.

Qualifications

• At least 1 year of supervisory experience in a retail environment.
• Strong interpersonal and communication skills.
• Ability to work a full-time schedule including nights, weekends and holidays.
• Capability to lift up to 40 lbs and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Train, develop, and coach direct reports to maximize sales.
• Enforce safety guidelines for customers and associates.
• Foster a diverse, collaborative culture and teamwork.
• Handle issues and make informed decisions to ensure excellent customer service.
• Support in recruiting, interviewing and onboarding new staff.

Skills

Supervisory experience

Interpersonal skills

Customer service

Job description

Burlington Stores in Reading, PA is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join the front-end leadership team. You will oversee store operations, coach associates, and drive sales while ensuring outstanding customer service.

This role emphasizes teamwork, safety adherence, and the ability to manage weekly workload and scheduling. Competitive pay, benefits, and discount are part of the environment.