Retail Front End Supervisor - Full-Time

Burlington Stores, Inc.; Meridian (ID); On-site; USD 34,368 - 38,480; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount

Medical coverage

Dental coverage

Vision coverage

EAP

Life insurance

Disability insurance

Paid time off

Paid holidays

401(k)

Job summary

Burlington Stores in Meridian, ID is seeking a Full-Time Customer Service Supervisor / Full-Time Selling Floor Supervisor to lead store front-end functions and drive sales while maintaining exceptional customer service. This role reports to Store Management and serves as a stepping-stone to higher management within the organization.

The supervisor will oversee training, safety, scheduling, and daily operations, promoting a diverse and collaborative culture.

Qualifications

• 1 year of supervisory experience in a retail setting or similar environment.
• Strong interpersonal skills with a positive attitude.
• Ability to work a full-time schedule including nights, weekends, and holidays.

Responsibilities

• Supervise store functions and associates as Manager on Duty.
• Train, develop, and coach direct reports to maximize sales results.
• Promote safety by following company guidelines and procedures.
• Foster a diverse, collaborative culture within the team.
• Resolve issues and supervise front-end operations to ensure great customer service.

Skills

Supervisory experience

Interpersonal skills

Schedule flexibility

Job description

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full‑Time Customer Service Supervisor or Full‑Time Selling Floor Supervisor.

As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping‑stone to a management role within our expanding organization.

Core Values

• Drive Results
• Trust & Respect Each Other
• Build Teams & Partnerships

Benefits

• Growth Opportunities
• Competitive Pay
• Flexible Hours
• 15‑30% Associate Discount
• Medical, Dental, and Vision Coverage
• Employee Assistance Program
• Life and Disability Insurance
• Paid Time Off
• Paid Holidays
• 401(k) Plan

Key Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues and concerns, make informed decisions, and supervise front‑end operations to ensure exceptional customer service at all times
• Reinforce company asset‑protection strategies to eliminate shortages
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload‑planning meetings
• Drive community‑relations participation through company programs and partnerships
• Coordinate meal and break periods and monitor schedule adherence

Requirements

• At least 1 year of supervisory experience within an off‑price, big‑box, or specialty environment
• Strong interpersonal skills with a positive and engaging attitude
• Ability to work a full‑time schedule, including nights, weekends, and holidays as required
• Ability to move, handle, and lift merchandise weighing 40 lbs. or more, and to stand and walk for extended periods

Burlington is an equal‑opportunity employer committed to workplace diversity.

Compensation

Base Pay: $16.50 – $18.50 per hour

Location

2070 N. Eagle Road, Meridian, ID 83646