Retail Front End Supervisor - Full-Time

Burlington Stores, Inc.; Everett (WA); On-site; USD 31,367 - 34,123; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

401 (k) Plan

Paid Time Off

Paid Holidays

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor in Everett, WA to join our growing team. This leadership role involves supervising store operations, coaching associates, and driving sales performance.

The ideal candidate will have supervisory experience in a retail environment, strong interpersonal skills, and the ability to facilitate an inclusive and diverse team culture. Enjoy competitive pay, flexible hours, and a comprehensive benefits package.

Qualifications

• At least 1 year of supervisory experience in retail.
• Strong interpersonal skills with a positive attitude.
• Ability to lift 40 lbs and stand for extended periods.

Responsibilities

• Supervise store functions and associates as Manager on Duty.
• Maximize sales through training and coaching.
• Promote safety adhering to company guidelines.
• Solve concerns ensuring exceptional customer service.

Skills

Supervisory experience

Interpersonal skills

Teamwork

Problem-solving

Job description

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor.

As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!

Core Values

• Drive Results
• Trust & Respect Each Other
• Build Teams & Partnerships

Benefits

• Growth Opportunities
• Competitive Pay
• Flexible Hours
• 15-30% Associate Discount
• Medical, Dental, and Vision Coverage
• Employee Assistance Program
• Life and Disability Insurance
• Paid Time Off
• Paid Holidays
• 401 (k)

Key Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both our customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, making informed decisions and supervising the front‑end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times.
• Reinforce our company Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive Community Relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Requirements

• At least 1 year of supervisory experience within an off‑price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full‑time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

At Burlington we’re opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Location

00813 - Everett

Pay Rate

$22.77 per hour – $24.77 per hour

EEO Statement

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.