Retail Front End Supervisor - Full-Time

Burlington Stores, Inc.; Highland (IN); On-site; USD 21,352 - 24,108; Full time

Benefits offered by this job

Growth Opportunities

Flexible Hours

401(k)

Medical, Dental, and Vision Coverage

Job summary

Burlington Stores, Inc. is hiring a Full-Time Customer Service Supervisor in Highland, Indiana. You’ll play a crucial role in supervision and leadership within the store, working closely with management in various areas including operations and customer service.

Applicants should have at least a year of supervisory experience and strong interpersonal skills. The position offers a competitive pay ranging from $15.50 to $17.50 per hour, and benefits including flexible hours and a 401(k).

Qualifications

• At least 1 year of supervisory experience in a customer-focused environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to handle physical tasks and stand for extended periods.

Responsibilities

• Supervise store functions and associates as Manager on Duty.
• Maximize sales through training and coaching of team members.
• Promote safety and ensure professional customer service.

Skills

Supervisory skills

Interpersonal skills

Problem-solving

Job description

Position Summary

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor. As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources.

Core Values

• Drive Results
• Trust & Respect Each Other
• Build Teams & Partnerships

Burlington Benefits

• Growth Opportunities
• Competitive Pay
• Flexible Hours
• 15-30% Associate Discount
• Medical, Dental, and Vision Coverage
• Employee Assistance Program
• Life and Disability Insurance
• Paid Time Off
• Paid Holidays
• 401(k)

Key Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both our customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
• Reinforce our company Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drive Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitor schedule adherence

Requirements

• At least 1 year of supervisory experience within an off‑price, big‑box, or a specialty environment
• Strong interpersonal skills with a positive and engaging attitude
• Ability to work a full‑time schedule including nights, weekends and holidays as required
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

Location

01115 - Highland, 10225 Indianapolis Blvd, 46322

Pay

Base Pay: $15.50 per hour – $17.50 per hour

Equal Opportunity

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.