Retail Front End Supervisor - Full-Time

Burlington Stores, Inc.; Douglasville (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading retail organization as a Full-Time Customer Service Supervisor. You will be part of the store leadership team, focusing on customer service, operations, and team development. This role offers growth opportunities and a competitive wage, along with benefits like medical coverage and a 401(k).

Benefits

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Qualifications

• At least 1 year of supervisory experience in retail environments.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training and coaching staff.
• Implement Asset Protection strategies to prevent shortages.

Skills

Interpersonal Skills

Leadership

Job description

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At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor.

As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in areas such as Merchandising, Customer Service, Operations, and Human Resources. This leadership position serves as a stepping stone to a management role within our expanding organization. Are you a self-starter capable of supervising store operations efficiently and effectively? If you are a proven leader who values building strong teams and partnerships to drive results, this is the right opportunity for you!

At Burlington, we live by our Core Values:

• Drive Results
• Trust & Respect Each Other
• Build Teams & Partnerships

Burlington Benefits include:

• Growth Opportunities
• Competitive Pay
• Flexible Hours
• 15-30% Associate Discount
• Medical, Dental, and Vision Coverage
• Employee Assistance Program
• Life and Disability Insurance
• Paid Time Off
• Paid Holidays
• 401(k)

Key Responsibilities:

• Supervise all store functions and associates while acting as Manager on Duty
• Maximize sales through training, developing, and coaching staff
• Promote safety for customers and associates by following company guidelines
• Cultivate a diverse, team-oriented culture
• Address issues, make informed decisions, and supervise front-end operations to ensure excellent customer service
• Implement Asset Protection strategies to prevent shortages
• Assist in recruiting, interviewing, and onboarding new staff
• Participate in weekly workload planning meetings
• Engage in community relations through company programs and partnerships
• Coordinate meal and break periods, monitor schedule adherence

Requirements:

• At least 1 year of supervisory experience in off-price, big box, or specialty retail environments
• Strong interpersonal skills with a positive, engaging attitude
• Ability to work full-time including nights, weekends, and holidays
• Ability to lift 40 lbs. or more and stand/walk for extended periods

We’re expanding our store presence nationwide, offering more locations and growth opportunities through training and development programs.

Join our team and enjoy a competitive wage, flexible hours, and an associate discount. Our benefits include medical, dental, and vision coverage, life and disability insurance, paid time off, holidays, and a 401(k) plan. Burlington is committed to diversity and equal opportunity employment.