Retail Front End Supervisor - Flexible Hours & Discount

Burlington Stores; Mentor (OH); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount

Medical benefits

EAP

Life and disability insurance

Paid time off

Paid holidays

401(k)

Job summary

Burlington Stores in Mentor, OH is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to lead store operations and front-end teams. You’ll train, coach, and manage associates while collaborating with store management to boost sales and service quality.

The role emphasizes safety, asset protection, and a diverse, team-based culture with opportunities for growth and a competitive pay rate.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Address issues and supervise front-end operations to ensure exceptional customer service.
• Reinforce Asset Protection strategies to reduce shrink.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.

Skills

Supervisory experience

Job description

Burlington Stores in Mentor, OH is seeking a Full-Time Customer Service Supervisor / Selling Floor Supervisor to lead store operations and front-end teams. You’ll train, coach, and manage associates while collaborating with store management to boost sales and service quality.

The role emphasizes safety, asset protection, and a diverse, team-based culture with opportunities for growth and a competitive pay rate.