Retail Front End Supervisor | Flexible Hours + Associate Discount

Burlington; City of Rochester (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Growth opportunities

Associate discount

Medical, dental, and vision coverage

401(k) plan

Paid time off

Job summary

Burlington Stores, Inc. in Rochester, NY is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to lead front-end operations and coach associates for outstanding customer service.

This role offers growth opportunities, competitive pay, flexible hours, and benefits including medical, dental, vision, EAP, life and disability insurance, PTO, paid holidays, and a 401(k) plan.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues, make informed decisions and supervise front-end operations to ensure exceptional customer service.
• Reinforce Asset Protection strategies to reduce shrink.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Support community relations participation through company programs and partnerships.

Skills

Supervisory experience

Interpersonal skills

Flexible schedule

Job description

Burlington Stores, Inc. in Rochester, NY is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to lead front-end operations and coach associates for outstanding customer service.

This role offers growth opportunities, competitive pay, flexible hours, and benefits including medical, dental, vision, EAP, life and disability insurance, PTO, paid holidays, and a 401(k) plan.