Retail Front-End Supervisor - Coach, Delight Customers

The TJX Companies, Inc.; Phoenix (AZ); On-site; USD 21,628 - 22,317; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Paid holidays/vacation/sick

Scholarship program

Job summary

A leading retail company in Phoenix is seeking a dedicated Associate Lead to oversee a team and ensure an excellent customer experience. Responsibilities include training staff, addressing customer concerns, and promoting company loyalty programs. The ideal candidate has retail experience, strong communication skills, and is available for a flexible work schedule. Starting pay ranges from $15.70 to $16.20 per hour, complemented by various benefits.

Qualifications

• Available to work flexible schedule, including nights and weekends.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking.
• Able to train others.
• 1 year retail and 6 months of leadership experience.

Responsibilities

• Creates a positive internal and external customer experience.
• Promotes a culture of honesty and integrity.
• Trains and coaches Associates on personalizing the customer experience.
• Addresses customer concerns and issues promptly.
• Promotes credit and loyalty programs.

Skills

Customer service skills

Strong communication skills

Team player

Leadership ability

Organizational skills

Job description

A leading retail company in Phoenix is seeking a dedicated Associate Lead to oversee a team and ensure an excellent customer experience. Responsibilities include training staff, addressing customer concerns, and promoting company loyalty programs. The ideal candidate has retail experience, strong communication skills, and is available for a flexible work schedule. Starting pay ranges from $15.70 to $16.20 per hour, complemented by various benefits.