Lead Retail Supervisor — Brand Champion & Growth

Tapestry, Inc.; Tempe (AZ); Hybrid; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Tempe, AZ is seeking a Lead Supervisor I to drive store performance and deliver exceptional customer experiences. You will lead the sales floor, implement key initiatives, and foster an inclusive team culture to meet KPIs.

Ideal candidates have 1+ year of lead supervision in a retail environment and can lift up to 50 pounds. This full-time role offers growth opportunities and alignment with Coach’s brand standards.

Qualifications

• 1+ years of lead supervisor experience in competitive retail space.
• Ability to lift 25–50 pounds regularly.

Responsibilities

• Maintain leadership presence on the sales floor to achieve targets and deliver an exceptional customer experience.
• Lead implementation of company initiatives and support store operations.
• Promote an inclusive culture and collaborate across teams.
• Monitor sales data, identify trends, and drive store performance.
• Support store recruiting, interviewing, and performance evaluations.
• Provide feedback to improve performance and enforce policies.
• Mentor team on clienteling strategies for long-term relationships.

Job description

Coach in Tempe, AZ is seeking a Lead Supervisor I to drive store performance and deliver exceptional customer experiences. You will lead the sales floor, implement key initiatives, and foster an inclusive team culture to meet KPIs.

Ideal candidates have 1+ year of lead supervision in a retail environment and can lift up to 50 pounds. This full-time role offers growth opportunities and alignment with Coach’s brand standards.