Retail Front End & Service Desk Leader

Hannaford; Dracut (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Hannaford Supermarkets in Dracut, MA is seeking a Front End/Service Desk associate to support daily store operations. You will perform cashier and service desk tasks, maintain a neat appearance, and ensure safety and policy compliance in a busy retail environment.

The role requires strong communication, the ability to learn multiple tasks, and a willingness to handle cash and assist customers with care and accuracy.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements (18).
• Demonstrated ability to learn multiple tasks and technical requirements.
• Ability to perform cashier and service desk/kiosk duties.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain neat, well-groomed appearance per policy.
• Assign front end and service desk tasks during idle periods.
• Assist in special projects and other duties as assigned.
• Support safety standards and report needed repairs.
• Perform cashier, bagging, and service desk duties as trained.

Skills

Customer service

Cash handling

Multi-tasking

Attention to detail

Job description

Hannaford Supermarkets in Dracut, MA is seeking a Front End/Service Desk associate to support daily store operations. You will perform cashier and service desk tasks, maintain a neat appearance, and ensure safety and policy compliance in a busy retail environment.

The role requires strong communication, the ability to learn multiple tasks, and a willingness to handle cash and assist customers with care and accuracy.