Front End Service Leader - Customer Experience

Hannaford; Concord (NH); On-site; USD 2,342,000 - 3,410,000; Full time

Job summary

Hannaford Supermarkets in Concord, NH is seeking a Front End Associate to support cashier and service desk operations. You will assist in scheduling tasks, maintain a neat appearance, and help ensure smooth checkout experiences for customers.

Responsibilities include following store policies, providing excellent service, handling cash with accuracy, and collaborating with supervision on special projects while maintaining safety and sanitation standards in a busy front-end environment.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Responsibilities

• Observe and follow all company policies.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all company safety standards and report needed repairs or maintenance.
• Maintain general housekeeping and sanitation standards in compliance with store policy and health regulations.
• Frequently perform cashier and/or bagging functions; service desk/kiosk duties as trained.

Skills

Effective communication

Customer service

Age 18+

Multi-tasking

Cashier skills

Job description

Hannaford Supermarkets in Concord, NH is seeking a Front End Associate to support cashier and service desk operations. You will assist in scheduling tasks, maintain a neat appearance, and help ensure smooth checkout experiences for customers.

Responsibilities include following store policies, providing excellent service, handling cash with accuracy, and collaborating with supervision on special projects while maintaining safety and sanitation standards in a busy front-end environment.