Front-End Service Leader

Hannaford; Lunenburg (MA); On-site; USD 24,000 - 36,000; Full time

Job summary

Hannaford Supermarkets in Lunenburg, MA is seeking a Front End/Service Desk team member to deliver friendly, efficient service at the checkout and service desk. This role supports store operations, keeps customer flow smooth, and helps maintain a clean, orderly front-end area.

Responsibilities include cash handling, assisting with store policies, and performing duties across front-end and service desk. Experience in retail or food retail is a plus; reliable, flexible candidates are encouraged to

Qualifications

• Effective communication and customer service skills.
• Must be at least 18 years old.
• Willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service desk functions.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain a neat appearance and follow dress policy.
• Assign activities to front end and service desk associates.
• Assist in special projects and other duties as assigned by supervision.
• Support safety standards and report needed repairs or maintenance.
• Monitor security and report any abnormal behavior.
• Secure front-end cash drawers and protect company assets.
• Maintain sanitation standards per store policy and health regulations.
• Perform cashier and/or bagging functions as needed.
• Perform service desk/kiosk and related bookkeeper functions if trained.

Skills

Customer service

Communication

Cash handling

Teamwork

Job description

Hannaford Supermarkets in Lunenburg, MA is seeking a Front End/Service Desk team member to deliver friendly, efficient service at the checkout and service desk. This role supports store operations, keeps customer flow smooth, and helps maintain a clean, orderly front-end area.

Responsibilities include cash handling, assisting with store policies, and performing duties across front-end and service desk. Experience in retail or food retail is a plus; reliable, flexible candidates are encouraged to