Retail Front-End Operations Leader

Jetro Restaurant Depot; New Orleans (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

401(k) with match

Paid Time Off

Company Holidays

Tuition Reimbursement

Life & Disability Insurance

Employee Assistance Programs

Job summary

Jetro Restaurant Depot in New Orleans is seeking a Front-End Manager to oversee all front-end operations, including cash handling, customer service, and staff performance. You will ensure accurate transactions and adherence to company standards to support store operations and customer satisfaction.

The role requires experience in front-end, retail, or customer service, plus strong problem-solving and organizational skills. A fast-paced environment and schedule flexibility may apply.

Qualifications

• Experience in front-end, retail, or customer service operations.
• Strong cash handling procedures and transaction accuracy.
• Experience leading or managing a team in a fast-paced environment.
• Strong problem-solving and organizational skills.
• Ability to manage multiple priorities effectively.
• Basic proficiency in Microsoft Excel or similar tools.

Responsibilities

• Oversee daily front-end operations to ensure accurate and efficient transaction processing.
• Ensure proper cash handling procedures are followed, including register reconciliation and control processes.
• Monitor front-end activity to identify and resolve discrepancies, errors, or operational issues.
• Supervise and manage front-end staff to ensure adherence to company policies and performance expectations.
• Ensure high levels of customer service are maintained at all times.
• Review trends related to shrink, cash variances, and operational inconsistencies to address areas of concern.
• Coordinate front-end processes including scheduling, workflow execution, and coverage.
• Support implementation and enforcement of front-end procedures and internal controls.
• Maintain a clean, organized, and compliant front-end environment.

Skills

Cash handling

Team leadership

Problem-solving

Organizational skills

Multitasking

Retail/customer service

Tools

Microsoft Excel

Job description

Jetro Restaurant Depot in New Orleans is seeking a Front-End Manager to oversee all front-end operations, including cash handling, customer service, and staff performance. You will ensure accurate transactions and adherence to company standards to support store operations and customer satisfaction.

The role requires experience in front-end, retail, or customer service, plus strong problem-solving and organizational skills. A fast-paced environment and schedule flexibility may apply.