Retail Front-End Operations Lead

Kroger Family of Companies; Waupaca (WI); On-site; USD 25,000 - 36,000; Full time

Job summary

Kroger Family of Companies in Wisconsin seeks a Front-End Supervisor to enhance customer experiences and maintain a safe, clean shopping environment. You will support the department manager in achieving sales and profit goals while upholding Kroger's standards.

Responsibilities include directing front-end operations, scheduling associates, managing cash and records, assisting with budgets and P&L reviews, and fostering teamwork in a fast-paced store.

Qualifications

• Handle stressful situations effectively in a retail environment.
• Strong communication with customers and associates.
• Basic math for cash handling and reconciliation.
• Experience in retail or customer service required.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome.
• Gain knowledge of products and suggest options.
• Monitor and control supply expenses for the department.
• Manage cash control, sales, and records.
• Schedule Front-end associates to ensure department coverage.
• Assist with store/department budgets and profit/loss reviews.
• Develop and execute department action plans to achieve results.
• Collaborate with Front-end staff and promote teamwork.
• Adhere to safety regulations and guidelines.

Skills

Stress management

Effective communication

Basic math

Retail or customer service experience

Teamwork

Education

High school diploma or equivalent

Job description

Kroger Family of Companies in Wisconsin seeks a Front-End Supervisor to enhance customer experiences and maintain a safe, clean shopping environment. You will support the department manager in achieving sales and profit goals while upholding Kroger's standards.

Responsibilities include directing front-end operations, scheduling associates, managing cash and records, assisting with budgets and P&L reviews, and fostering teamwork in a fast-paced store.