Retail Front End Lead: Frontline Leadership & Service

The TJX Companies, Inc.; Rossford (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Paid holidays/vacation/sick

Health care FSA

Life insurance

Job summary

The TJX Companies, Inc. at TJ Maxx Store 1156 in Rossford, OH seeks a front-of-store leader to promote an excellent customer experience and supervise Associates. You will model great service, train staff, and help sustain a clean, organized store while promoting loyalty programs.

The role requires a flexible schedule including nights and weekends, with prior retail leadership experience and strong merchandising and communication skills. Competitive pay and benefits provided.

Qualifications

• Strong merchandising knowledge and front-of-store leadership experience.
• Ability to multi-task and adapt to changing directions.
• Excellent communication and organizational skills with attention to detail.
• Experience training and coaching Associates on customer service and store standards.

Responsibilities

• Create a positive customer experience and lead front-of-store operations.
• Train and mentor Associates; promote loyalty programs.
• Assign registers, coordinate breaks, and manage POS coverage.
• Address customer concerns promptly and maintain store cleanliness and safety.
• Ensure tasks align with store plan and communicate priorities to the team.

Skills

Merchandising techniques

Multi-tasking

Communication

Organizational skills

Train others

Leadership experience

Job description

The TJX Companies, Inc. at TJ Maxx Store 1156 in Rossford, OH seeks a front-of-store leader to promote an excellent customer experience and supervise Associates. You will model great service, train staff, and help sustain a clean, organized store while promoting loyalty programs.

The role requires a flexible schedule including nights and weekends, with prior retail leadership experience and strong merchandising and communication skills. Competitive pay and benefits provided.