Retail Front-End Lead – Customer Service & Team Training

Goodwill Industries Manasota Inc; West Palm Beach (FL); Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental and Vision

401K with employer match

Paid Time Off

Store discount

Teladoc access

Life coaching

Education assistance

Wellness program

Resumo da oferta

Goodwill Manasota is seeking a Front-End Lead for our West Palm Beach store. This full-time role focuses on delivering world-class customer service at the front-end, overseeing POS sales, and ensuring the sales floor stays organized and merchandised.

You will train and supervise cashiers, manage daily deposits and reports, and coordinate front-end scheduling to cover breaks and peak times. Prior retail leadership preferred; HS diploma required.

Qualificações

• High school diploma or GED preferred
• Prior experience in a retail environment preferred
• Basic computer skills required
• Must be willing and able to work days, evenings, and weekends
• Must be able to perform the essential functions of the job with or without accommodation

Responsabilidades

• Provide world class customer service to all internal and external customers
• Partner with the Store Leadership to train, develop, supervise, and evaluate cashiers
• Train to master all aspects of the Goodwill donated retail goods process
• Ensures the sales floor, dressing rooms, Treasure Island and overall cash register area are neat, merchandised, rotated and organized at all times.
• Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwill’s policies and procedures as required.
• Supports in the scheduling and execution of front-end team member breaks, maintaining adequate cashier coverage during breaks. Assigns cashiers daily duties to be done during off-peak times

Conhecimentos

Basic computer skills

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Goodwill Manasota is seeking a Front-End Lead for our West Palm Beach store. This full-time role focuses on delivering world-class customer service at the front-end, overseeing POS sales, and ensuring the sales floor stays organized and merchandised.

You will train and supervise cashiers, manage daily deposits and reports, and coordinate front-end scheduling to cover breaks and peak times. Prior retail leadership preferred; HS diploma required.