Retail Front-End & Customer Service Associate II

Dollar Tree, Inc.; Midlothian (TX); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II to help run daily store operations, assist customers, and support front-end duties when needed.

You’ll contribute to a clean, welcoming shopping environment and cross-train for cash register responsibilities. In this role, you’ll handle merchandising, stocking, and basic math for transactions, while upholding high integrity and strong communication with customers and team members.

Qualifications

• HS diploma or equivalent required with strong customer focus.
• Prior retail or customer service experience preferred.
• Ability to follow instructions and interpret procedures.
• Must be able to lift 30–50 lbs and stand/walk frequently.
• Excellent customer service, organization, and communication skills.
• High integrity and basic math proficiency for cash handling.

Responsibilities

• Assist with daily store operations from merchandising to front-end support.
• Cross-train to operate cash register and front-end duties as needed.
• Receive merchandise, stock, and maintain store cleanliness.
• Provide friendly, professional interactions with customers and teammates.
• Manage transactions and safeguard cash and assets.
• Maintain safe, respectful store environment and follow safety guidelines.
• Perform other duties as assigned.

Skills

High school diploma

Customer service

Follow instructions

Lifting 30-50 lbs

Communication skills

Organizational skills

Problem-solving

Integrity

Basic math

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II to help run daily store operations, assist customers, and support front-end duties when needed.

You’ll contribute to a clean, welcoming shopping environment and cross-train for cash register responsibilities. In this role, you’ll handle merchandising, stocking, and basic math for transactions, while upholding high integrity and strong communication with customers and team members.