Retail Front-End & Merchandising Associate

Dollar Tree, Inc.; Sinking Spring (Berks County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is hiring a part-time Customer Service Associate II to support daily store operations, merchandising, and customer service.

You will handle transactions, assist customers, and help maintain a clean, inviting shopping environment across the front-end and back-end tasks. The role emphasizes cross-training for cash register support, ensuring security of cash, and maintaining a positive, respectful workplace.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet the demands of frequent standing, walking, stooping, kneeling, climbing, pushing, and pulling.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Ensuring a positive, safe and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Managing sales transactions while working assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned*

Skills

Customer service

Organizational skills

Communication

Problem solving

Integrity

Math for cash

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is hiring a part-time Customer Service Associate II to support daily store operations, merchandising, and customer service.

You will handle transactions, assist customers, and help maintain a clean, inviting shopping environment across the front-end and back-end tasks. The role emphasizes cross-training for cash register support, ensuring security of cash, and maintaining a positive, respectful workplace.