Retail Food Service Operations Manager

Sodexo; Cincinnati (OH); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Retail Food Service Operations Manager to lead operations at a prominent medical center. This role involves managing diverse food retail locations, ensuring customer satisfaction, and developing frontline teams. With a commitment to employee growth, the company offers a comprehensive benefits package, including health programs and tuition reimbursement. Ideal candidates will possess a Bachelor's degree and significant management experience in food services. Join a team that values diversity and fosters an inclusive work environment, contributing to a better everyday for everyone.

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off

Career Growth Opportunities

Tuition Reimbursement

Qualifications

• 3+ years of management experience in food service or retail operations.
• Experience in high-volume facilities is essential.

Responsibilities

• Manage all retail operations and catering for the hospital.
• Motivate and develop frontline staff and supervisors.
• Oversee cash handling and vendor relationships.

Skills

Management in food service

Customer satisfaction

Staff development

Vendor management

Education

Bachelor’s Degree

Job description

Role Overview

Sodexo is seeking a Retail Food Service Operations Manager at the UC Health Medical Center in Cincinnati, Ohio. This food service operations manager will manage and direct all food retail locations throughout the hospital and will assist with catering. The Retail Operations Manager will be a dynamic team player with a strong background in managing frontline staff and developing teams in any food services environment.

Incentives

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

What You'll Do

1. Manage all retail operations including catering for the hospital
2. Motivate, coach, mentor and develop frontline staff and supervisors
3. Interact with customers, hospital staff, and visitors to ensure customer satisfaction
4. Oversee cash handling processes and POS programming and maintenance
5. Manage vendor relationships and compliance
6. Maintain all product merchandising, marketing and ordering standards
7. Coordinate department safety and sanitation

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on specific criteria such as experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Management experience in the food service industry (restaurants, catering, hospitality, hotels, etc.)
• Previous experience working in a high-volume facility

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a memorable experience through food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. Your ideas and opinions matter because we are stronger as a team when you’re happy at work. We embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 3 years

Minimum Functional Experience - 3 years of experience in retail operations