Guest Experience Associate - Food & Store Service

Royal Farms; Smithfield (VA); Hybrid; USD 18,000 - 26,000; Part time

Job summary

Royal Farms is seeking a Customer Service Associate to support store leadership by performing a variety of store-level tasks, including food service preparation, point-of-sale transactions, housekeeping, and general store upkeep. You will engage customers with friendliness, efficiency, and professionalism to deliver an exceptional experience and uphold the Royal Farms standards.

Ideal candidates are 16+ years old with strong communication and multitasking abilities, capable of working in a

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must be able to learn and follow all Royal Farms safety processes and procedures.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and maintaining product knowledge.
• Operate the register and handle varied payment methods; assist with fuel and gift cards when applicable.
• Prepare made-to-order food and beverages per spec, ensuring quality and speed of service.
• Restock products and monitor shelf life; discard expired items per policy.
• Maintain cleanliness and safety in the store; report unsafe conditions to leadership.
• Follow all safety, security, and operational procedures and support store goals.

Skills

Communication skills

Customer service

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support store leadership by performing a variety of store-level tasks, including food service preparation, point-of-sale transactions, housekeeping, and general store upkeep. You will engage customers with friendliness, efficiency, and professionalism to deliver an exceptional experience and uphold the Royal Farms standards.

Ideal candidates are 16+ years old with strong communication and multitasking abilities, capable of working in a