Retail Floor Supervisor – Lead Customer Experience & Sales

kbi; Newport (RI); Presencial; USD 40 000 - 52 000; Tempo integral

Resumo da oferta

Kontoor Brands, owner of Wrangler, Lee and Helly Hansen, is seeking a Retail Floor Supervisor in Newport, RI. The role supports the Store Manager, oversees sales floor execution, coaches employees on customer engagement, loyalty programs, and day-to-day store standards.

The ideal candidate will drive sales targets while maintaining brand standards globally. The position emphasizes leadership, customer service excellence, loss prevention, and adherence to company policies.

Qualificações

• Experience in a retail environment.
• Ability to open and close the store and manage daily operations.
• Strong interpersonal skills and customer engagement.

Responsabilidades

• Brand Experience/Customer Service: uphold high retail standards and in-store experience.
• Open and close the store, manage POS integrity, freight processing, loss prevention and safety initiatives.
• Lead daily store operations and supervise team members, ensure adherence to policies.

Conhecimentos

Customer service

Leadership

Loss prevention

Visual merchandising

Team training

Descrição da oferta de emprego

Kontoor Brands, owner of Wrangler, Lee and Helly Hansen, is seeking a Retail Floor Supervisor in Newport, RI. The role supports the Store Manager, oversees sales floor execution, coaches employees on customer engagement, loyalty programs, and day-to-day store standards.

The ideal candidate will drive sales targets while maintaining brand standards globally. The position emphasizes leadership, customer service excellence, loss prevention, and adherence to company policies.