Brand Retail Associate - Flexible Schedule & Discounts

Kontoor Brands, Inc.; Sunbury (OH); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

401(k) match

Employee discounts

Flexible schedule

Merit-based bonus

Job summary

Kontoor Brands, Inc. is seeking a Brand Experience/Customer Service associate to deliver an outstanding in-store experience for Wrangler, Lee and Helly Hansen products. You will engage customers, promote loyalty programs, and ensure product knowledge informs recommendations.

The role covers merchandising, POS operations, and daily store routines. It offers a flexible schedule with opportunities for merit-based bonuses and employee discounts.

Qualifications

• Retail or customer-facing experience is preferred but not required.
• Must be 18 years of age or older.
• Role requires availability of 30 hours per week, including one weekend day and rotating holidays.

Responsibilities

• Uphold high retail standards to deliver an in-store experience aligned with company standards.
• Initiate conversations with customers, identify products, and suggestive sell.
• Assist customers in fitting rooms and explain product performance and features.
• Maintain visual merchandising, keep floor clean and stocked, and process transactions accurately.
• Support operations, open/close procedures, and risk management per policy.
• Act as Manager on Duty when needed and assist with onboarding new team members.

Skills

Customer service

Sales skills

Communication

Team collaboration

Job description

Kontoor Brands, Inc. is seeking a Brand Experience/Customer Service associate to deliver an outstanding in-store experience for Wrangler, Lee and Helly Hansen products. You will engage customers, promote loyalty programs, and ensure product knowledge informs recommendations.

The role covers merchandising, POS operations, and daily store routines. It offers a flexible schedule with opportunities for merit-based bonuses and employee discounts.