Wrangler Brand Specialist & Customer Experience Lead

Kontoor Brands, Inc.; Asheville (NC); Presencial; USD 17 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee discount

Four weeks Paid Parental Leave

Resumo da oferta

Kontoor Brands, Inc. is hiring for a Brand Experience/Customer Service role in Asheville. You will greet customers, learn about product lines (Wrangler, Lee, Helly Hansen), and assist with fittings, recommendations, and loyalty sign-ups.

You will maintain store standards, handle transactions, and support daily operations, including opening/closing and loss-prevention tasks. The role emphasizes customer-centric service, product knowledge, and teamwork, with opportunities to grow in a fast-paced

Qualificações

• Excellence in customer service in-store.
• Ability to learn about products and trends to engage customers.
• Assist with daily store operations including opening/closing, freight, and cash handling.

Responsabilidades

• Achieve personal sales targets and contribute to store performance.
• Upsell and recommend products based on customer needs.
• Promote the rewards program and drive loyalty enrollments.
• Maintain visual merchandising standards and clean, organized sales floor.
• Support onboarding and training of new team members.

Conhecimentos

Customer service

Sales

Teamwork

Cash handling

Ferramentas

POS system

Visual merchandising

Descrição da oferta de emprego

Kontoor Brands, Inc. is hiring for a Brand Experience/Customer Service role in Asheville. You will greet customers, learn about product lines (Wrangler, Lee, Helly Hansen), and assist with fittings, recommendations, and loyalty sign-ups.

You will maintain store standards, handle transactions, and support daily operations, including opening/closing and loss-prevention tasks. The role emphasizes customer-centric service, product knowledge, and teamwork, with opportunities to grow in a fast-paced