Retail Floor Supervisor - Lead Customer Experience

Lowe's Companies, Inc.; Harrisonburg (VA); On-site; USD 29,000 - 31,000; Full time

Benefits offered by this job

Health, Vision and Dental insurance

Paid time off

401(k) Retirement account

Employee Discount

Tuition assistance

Learning and development opportunities

Other discretionary benefits

Job summary

Lowe’s Companies, Inc. seeks a Sales Floor Department Supervisor for the Harrisonburg store to lead a team delivering the best customer experience. You’ll coach, delegate and monitor tasks, while ensuring safety, down stocking, and merchandising alignment.

The role requires retail leadership, ability to train associates, and strong knowledge of store systems. It offers full-time hours and a competitive hourly wage with comprehensive benefits.

Qualifications

• High school diploma or equivalent and 3–5 years in retail environments.
• Experience guiding or supervising teams and cross-functional collaboration.
• Proficiency with Microsoft Office and store systems listed above.

Responsibilities

• Lead and coach a team of associates to deliver excellent customer service.
• Oversee daily tasks, merchandising decisions, and area recovery.
• Ensure store safety, conduct safety walks, and lift techniques adherence.
• Open/close responsibilities and occasional MOD coverage.

Skills

Customer service

Leadership

Team supervision

Cross-functional work

Microsoft Office

Licensure/Registration

Education

High School Diploma or equivalent

5 years retail experience

Tools

Project Tool

Genesis

Sterling

M2O

Thin Client

Job description

Lowe’s Companies, Inc. seeks a Sales Floor Department Supervisor for the Harrisonburg store to lead a team delivering the best customer experience. You’ll coach, delegate and monitor tasks, while ensuring safety, down stocking, and merchandising alignment.

The role requires retail leadership, ability to train associates, and strong knowledge of store systems. It offers full-time hours and a competitive hourly wage with comprehensive benefits.