Retail Floor Manager & Team Coach

Nordstrom; Dillon (CO); On-site; USD 48,000 - 77,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom is seeking a Sales Department Manager in Colorado to lead a high-performing team on the floor and drive outstanding customer service. You’ll recruit, hire, train, and motivate staff, set clear goals, and coach for continuous improvement while modeling the Nordstrom standard of service.

You will collaborate with the merchant team to ensure the right merchandise is available to meet customer demand, and you’ll build relationships to create a loyal clientele that returns for exceptional

Qualifications

• 1+ years of successful retail management experience.
• Experience leading and motivating teams to be the best they can be.
• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment.
• A passion for teaching and coaching employees to achieve goals and deliver outstanding customer service.
• A proven track record of developing, planning and executing business strategies to maximize opportunities.

Responsibilities

• Recruit, hire, train, develop and motivate your team – their success is your success
• Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service everyday
• Use your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store, and individual goals
• Build long lasting relationships and create a loyal customer following by actively selling on the floor
• Partner with the merchant team to ensure you have the merchandise your customers will love

Job description

Nordstrom is seeking a Sales Department Manager in Colorado to lead a high-performing team on the floor and drive outstanding customer service. You’ll recruit, hire, train, and motivate staff, set clear goals, and coach for continuous improvement while modeling the Nordstrom standard of service.

You will collaborate with the merchant team to ensure the right merchandise is available to meet customer demand, and you’ll build relationships to create a loyal clientele that returns for exceptional