Retail Floor Manager: Lead, Coach & Drive Sales

Nordstrom, Inc.; Northern (KY); Hybrid; USD 48,000 - 77,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking an An exceptional Sales Department Manager to lead store teams, coaching and motivating them to deliver outstanding customer service. You will recruit, hire, and train staff, lead by example, and build a solid business plan with merchandisers to achieve department and store goals.

The role requires strong leadership, communication, and a passion for coaching employees to exceed targets and deliver the Nordstrom experience on the floor.

Qualifications

• 1+ year of successful retail management experience.
• Experience leading and motivating teams to be the best they can be.
• Strong communication and interpersonal skills to inspire and lead.
• Ability to develop and execute business strategies to maximize opportunities.

Responsibilities

• Recruit, hire, train, develop and motivate your team– their success is your success
• Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service everyday
• Use your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store, and individual goals
• Build long lasting relationships and create a loyal customer following by actively selling on the floor
• Partner with the merchant team to ensure you have the merchandise your customers will love

Skills

Retail management

Team leadership

Customer service

Sales floor selling

Merchandise coordination

Job description

Nordstrom, Inc. is seeking an An exceptional Sales Department Manager to lead store teams, coaching and motivating them to deliver outstanding customer service. You will recruit, hire, and train staff, lead by example, and build a solid business plan with merchandisers to achieve department and store goals.

The role requires strong leadership, communication, and a passion for coaching employees to exceed targets and deliver the Nordstrom experience on the floor.