Sales Floor Leader - Inspire Teams & Deliver Top Service

Nordstrom Inc; Denver (CO); On-site; USD 57,000 - 91,000; Full time

Benefits offered by this job

Medical/Vision

Dental

401k

PTO accruals

Holidays

Merchandise Discount

Job summary

Nordstrom Inc. seeks a Sales Department Manager to lead store coaching and development, driving outstanding customer service. You will recruit, train, and motivate your team, while building strong customer relationships and aligning with merchant teams to secure desirable merchandise.

Successful candidates have 1+ years in retail management, proven leadership, and a passion for teaching. This role includes performance-based incentives and a comprehensive benefits package.

Qualifications

• Prior experience in a Rack Store is preferred.
• 1+ years of successful retail management experience.
• Experience leading and motivating teams to be the best they can be.
• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment.
• A passion for teaching and coaching employees to achieve goals and deliver outstanding customer service.
• A proven track record of developing, planning and executing business strategies to maximize opportunities.
• Strong communication and interparental skills to inspire, direct and lead.

Responsibilities

• Recruit, hire, train, develop and motivate your team – their success is your success.
• Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service everyday.
• Use your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store, and individual goals.
• Build long lasting relationships and create a loyal customer following by actively selling on the floor.
• Partner with the merchant team to ensure you have the merchandise your customers will love.

Skills

Retail management

Team leadership

Coaching

Customer service

Job description

Nordstrom Inc. seeks a Sales Department Manager to lead store coaching and development, driving outstanding customer service. You will recruit, train, and motivate your team, while building strong customer relationships and aligning with merchant teams to secure desirable merchandise.

Successful candidates have 1+ years in retail management, proven leadership, and a passion for teaching. This role includes performance-based incentives and a comprehensive benefits package.