Floor Sales Manager: Lead, Coach & Drive Service

Nordstrom, Inc.; Dillon (CO); On-site; USD 48,000 - 77,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking a Store Sales Department Manager in Colorado to lead a team in delivering exceptional customer service and driving department results. You will recruit, train, and motivate staff, apply fashion knowledge to business planning, and build strong customer relationships on the shop floor.

Collaboration with the merchant team ensures the right merchandise mix to meet customer needs. The role emphasizes coaching, goal setting, communication, and a passion for teaching

Qualifications

• Experience leading and motivating teams to deliver excellent customer service.
• Ability to recruit, train, and develop team members to meet department goals.
• Strong communication and leadership to guide staff and drive results.
• Entrepreneurial mindset and commission-based environment experience.

Responsibilities

• Recruit, hire, train, develop and motivate your team– their success is your success
• Lead by example - set and exceed personal and company goals while delivering amazing customer service daily
• Use your fashion knowledge and business skills to create a solid business plan to meet department, store, and individual goals
• Build long lasting relationships and create a loyal customer following by actively selling on the floor
• Partner with the merchant team to ensure you have the merchandise your customers will love

Skills

Retail management

Team motivation

Customer service

Leadership

Communication

Job description

Nordstrom, Inc. is seeking a Store Sales Department Manager in Colorado to lead a team in delivering exceptional customer service and driving department results. You will recruit, train, and motivate staff, apply fashion knowledge to business planning, and build strong customer relationships on the shop floor.

Collaboration with the merchant team ensures the right merchandise mix to meet customer needs. The role emphasizes coaching, goal setting, communication, and a passion for teaching