Retail Floor Leader - Team Coaching & Merchandising

Goodwill Industries of Southeastern Louisiana; Walker (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana seeks a Sales Floor Manager to lead store staff, ensure merchandise flow and maintain a welcoming, well-organized sales floor. The role emphasizes coaching and developing the team while upholding safety standards and customer service excellence.

You will oversee receiving, pricing, display, and cash handling tasks, and contribute to meeting budget goals. Strong computer skills and fluent English are required for daily operations and reporting.

Qualifications

• High school diploma or GED required; minimum 1 year of supervisory experience preferred.
• Proven leadership, team-building and mentoring abilities.
• Strong customer service and public image focus for the store environment.
• Proficient in Microsoft Office, Outlook, Word, Excel; familiarity with Power BI is a plus.

Responsibilities

• Leads and motivates store employees to ensure merchandise flow daily.
• Coaches, trains, develops, and leads the store team.
• Ensures compliance with safety policies and procedures.
• Maintains a clean store environment and excellent customer service image.

Skills

Leadership

Coaching & Mentoring

Staff Training

Customer Service

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Word

Excel

Power BI

Job description

Goodwill Industries of Southeastern Louisiana seeks a Sales Floor Manager to lead store staff, ensure merchandise flow and maintain a welcoming, well-organized sales floor. The role emphasizes coaching and developing the team while upholding safety standards and customer service excellence.

You will oversee receiving, pricing, display, and cash handling tasks, and contribute to meeting budget goals. Strong computer skills and fluent English are required for daily operations and reporting.